Returns & Exchanges

At Acon, we stand by the quality of our sports equipment and offer a 100-day return policy to ensure you are completely satisfied with your purchase. If your gear doesn't meet your performance standards, we are here to help with a seamless return or exchange process.

1

Initiate Your Request

Visit our online return portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all components and manuals are included to qualify for a full refund.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.

4

Drop Off and Track

Hand over the package to your local authorized carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing